Careers

Job Responsibilities:

• Operate as lead point of contact for any and all matters specific to customer
• Forecast and track key account metrics
• Develop trusted advisor relationship with key accounts, customers, stakeholders and executive sponsors
• Responsible for new customer / market development
• Motivate and lead the team to meet and exceed sales target
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Assist with high severity requests or issue escalations as needed
• Candidate with Network Infrastructure sales preferred

Essential Duties

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Business Studies/Administration/Management, Commerce or equivalent
• At least 2 Year(s) of working experience in the related field is required for this position
• Experience in development and execution of major accounts, delivering client-focused solutions based on customer needs would be an added advantage
• Good industry knowledge, customer relationship skills and business acumen
• Minimum 2 – 3 years proven track record of sales and account management
• Proven ability to manage multiple projects at a time while paying strict attention to detail

Skills & Competencies

• Able to work independently, self-motivated and work under pressure to meet deadlines
• Good personality, excellent presentation, communication and interpersonal skill

Job Responsibilities:

• To provide engineering support activities remotely or onsite. Rotational 24 x 7 standby duties required.
• To provide professional services including project management, implementations, testing, migrations, and system documentation for projects.
• To provide periodic preventive maintenance on customers’ systems.
• Offer technical advices to customers and follow up on trouble tickets till a satisfactory solution is concluded.
• To develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.
• Logistic support of RMAs.

Requirement:

• Tertiary Education in Data Communications or Computer Networks Engineering.
• Self-motivated with strong sense of responsibility and urgency.
• Possess strong problem-solving skills with the ability to work independently and cope with pressure.
• Possess excellent communication and people management skills.
• Preferably with experience in managing and implementing network infrastructure projects for service providers, banks and large enterprises.
• Able to work flexi hours (even after office hours when required).
• Preferably with good knowledge and hands on experience in any of the following areas:
• LAN, WAN, WIFI technologies, VLANs, STP/RSTP, RIPv1/v2, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, 802.1x, QoS.
• Network security solutions such as firewalls, CPE based IPSec VPN solutions, token-based authentication solution, intrusion detection system, antivirus gateway, data encryption and PIN verification systems.
• Appliance based proxy solutions and anti-virus security gateway.
• Appliance based Server/firewall/WAN load balancers. WAN Optimisation systems and Applications Acceleration systems.

Job Responsibilities:

• Provide technical support to pre-sales and post-sales team on API capabilities of Juniper JUNOS, NorthStar Controller, Contrail, Junos Space, or any relevant 3rd party SDN/NFV orchestration software
• Provide technical support to pre-sales and post-sales team on capabilities of common network automation tools such as Ansible/Chef/Puppet, Jinja2/ERB, Shell script, etc.
• Perform network automation related project design, rollout, application architecture, workflow, development, testing, implementation, etc.
• Perform Proof of Concept (POC) testing on network automation applications.
• Share and influence software engineering best practice to the team and customers.
• Perform engineering support activities remotely or onsite.
• Develop and maintain network automation tools/scripts that can improve efficiency in network operations, increase speed and accuracy of network changes and assist in diagnosis and remediation of advanced network issues.

Requirement

• Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related technical field.
• Preferably experience in software development.
• Proficiency in at least one of the modern programming languages such as Java or Python.
• Proficiency in at least one of the network automation tools, such as Ansible, Chef, and Puppet.
• Proficiency in Linux/Unix system configuration, administration, and shell scripting. Working knowledge of OpenStack, virtualization and container preferred.
• Proficiency in computer science fundamentals such as object-oriented design, data structures and algorithm design.
• Understanding of one or more common API and data schema of networking elements, controllers, and orchestrators, such as RESTful, NETCONF, JSON/XML, YANG and OpenConfig.
• Advanced software engineering skills, including the ability to write expert-level, maintainable and robust code considered a plus.
• Working knowledge of networking technologies, in particular IP Routing (BGP, OSPF, ISIS, VRRP, HSRP, etc), IP services (such as DHCP, NAT/PAT, ACL, IP SLA, etc), and enterprise services (Optimization, Firewall, UTM, Load Balancer, Deep Packet Inspection, etc).
• Able to take a leading role in building complex software systems that have been successfully deployed in production is considered a plus.
• Strong interest in Software Engineering, Programming, Scripting and Development Work.
• Highly autonomous, detail oriented and possess excellent written and communication skills.
• Able to work flexi hours (even after office hours when required).
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.